As of January 1, 2004 all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canadian Standards Association Model Code for the Protection of Personal Information. These obligations extend to mediators, counsellors, custody assessors, parenting coordinators and others providing services to members of the public. The Act gives you rights concerning the privacy of your personal information. For more information about the privacy act see: http://www.priv.gc.ca
Valerie Morinville is responsible for the personal information that she has collects and retains. To ensure this accountability, she provides this policy for the information of her clients.
Personal information is any information that identifies you, or information by which your identity could be deduced.
Valerie Morinville typically collects personal information directly from you at the start of her involvement. Sometimes she may obtain information from third parties, such as lawyers who may provide legal documents to Valerie Morinville for the purpose of her work with you and your family. Other third party professionals may also provide information to her upon your written consent.
Your personal information is used to provide services to you and for billing purposes. Your personal information is never disclosed to any third party to enable them to market their products and services.
Under certain circumstances Valerie Morinville may disclose your personal information, namely:
Since Valerie Morinville uses your personal information to provide services to you, it is important that the information be accurate and up-to-date. You should inform her regarding any changes in your personal information.
Valerie Morinville takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. The steps taken to protect your information are:
You may ask for access to any personal information that Valerie Morinville holds about you. Summary information is available upon request. More detailed requests which require archive or other retrieval may be subject to normal professional and disbursement fees.
Your rights to access your personal information are not absolute. Valerie Morinville may deny access:
If your request for information is denied, you will receive a full explanation.
You should be aware that email is not a secure medium. Remember to consider this before contacting Valerie Morinville to provide any personal or confidential information via email.
For any questions or if you wish to access your personal information, please provide your request in writing to Valerie Morinville. If you are not satisfied with the response, you may contact the Privacy Commissioner of Canada by calling: 1-800-282-1376; or by writing to the following address:
Office of the Privacy Commissioner of Canada
112 Kent Street
Place de Ville, Tower B, 3rd Floor